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Add Users to Workflow

Business applications can use this service API to add recipients to a workflow. This call will only add a recipient to the workflow.  That is, no fields currently on the document will be automatically assigned to the new recipient(s), nor will this create any new fields.

Note the recipient(s) will be added as the last person in the workflow.  Hence further work may be required to remove a current recipient(s) already present in the workflow.

At least one user must exist in a workflow before fields (input and signature) can be added to the document.

Note the input accepts one or more users in a single call.

In this specific call the user is a known natural person.  However, the same rules apply to Groups and Placeholders.  In either of these cases the  recipient becomes a Group of users whereby any member of the group can sign the document, or a Placeholder.  The latter case is used when you do not know the identity of the intended signatory.

Note SigningHub workflow signing order starts at "1".  Hence, adding a user to workflow with no current recipient(s) begins a new signing order count.  The "signing_order" parameter is mandatory if the workflow type is "custom".

Important, using this API call may affect the workflow type.  If there are current recipients in a sequential workflow and a new one is added with the same signing order as a current recipient, then that part of the workflow changes automatically from sequential to parallel.  Hence, the workflow overall is now of type custom as opposed to purely sequential.  Adding a recipient with the same signing order as two or parallel recipients does not change the workflow.  There are merely, three or more recipients at that particular point of the workflow; all in parallel order.

Note, while XML type document preparation, only supported role types are "SIGNER", "REVIEWER" and "CARBON_COPY"

https://api.signinghub.com/v3/packages/{package_id}/workflow/users

HTTP Verb

POST

Content-Type

application/json

Accept

application/json

Authorization

Bearer {access_token}

Request Body

[
   {
      "user_email": "chris@ascertia.com",
      "user_name": "Chris",
      "role": "SIGNER",
      "email_notification": true,
      "signing_order": 1
   },
   {
      "user_email": "craig@ascertia.com",
      "user_name": "Craig",
      "role": "SIGNER",
      "email_notification": false,
   }

]

Status Code

Message

Response Body

200

OK

 

400  Bad Request
{
 "Message": "Recipient role is not supported for an XML type document"
}

401

Unauthorized

{
  "Message": "Request authorization denied"
}
{
  "Message": "User authentication required"
}

403

Forbidden

{
  "Message": "Document does not belong to user"
}
{
  "Message": "You are not allowed to perform this action on locked workflow"
}
{
 "Message": "Document is no longer in draft state"
}
{
  "Message": "Account is disabled"
}
{
 "Message": "You are not allowed to perform the requested operation"
}

404

Not Found

{
 "Message": "Document not found"
}
{
  "Message": "Group or contact not found"
}

500

Internal Server Error

{
 "Message": "An internal server error occurred while processing the request"
}

The detail of each item provided in the request and response is provided below:

 Item Details
 Names
 Description
 Request Parameters
 access_token The access token obtained as a result of successful authentication. If "scope" parameter was used in authentication request, then this service requires the access token to be obtained using the credentials of an Enterprise admin whose enterprise role has the application integration privileges.

 package_id
SigningHub package ID, which the recipients are to be added to.

 user_email
Email address of the user to be added in the workflow.

 user_name Name of the recipient to be added in the workflow.

 role Role of the recipient in the workflow. Possible values are "SIGNER", "REVIEWER", "EDITOR","CARBON_COPY" or "INPERSON_HOST". However, while XML type document preparation, only supported role types are "SIGNER", "REVIEWER" and "CARBON_COPY"

 email_notification (optional) 
If set as true, SigningHub will send notifications to the user via email as per the document owner and user notification settings.  A value of false means no notifications will be sent to user throughout the workflow. 

 signing_order (optional) Order of the recipient in the workflow. This signing order is mandatory when workflow type is "CUSTOM".

 Response Parameters
 Message The service specific error message returned by the API. This message provides useful information about why the service has returned an error response.



See also
Get Workflow Details
Update Workflow Details
Get Workflow History
Get Workflow History Details
Get Certificate Saved In Workflow History
Get Process Evidence Report
Update Post Processing
Update Workflow User
Add Groups to Workflow
Update Workflow Group
Add Placeholder to Workflow
Update Placeholder
Get Workflow Users
Update Workflow Users Order
Get Workflow User Permissions
Update Workflow User Permissions
Get Workflow User Authentication (Document Opening)
Update Workflow User Authentication (Document Opening)
Delete Workflow User
Open Document via OTP (Generate)
Open Document via Password
Get Workflow Reminders
Update Workflow Reminders
Complete Workflow in the Middle (Terminate Workflow)